Aged A/R worked oldest-first feels disciplined and is usually wrong. The oldest claims are frequently the least collectable, and time spent on them is time not spent on claims still inside their filing window.
The aging shrinks from the end that can still pay, and you can see which part of it never will.
At a glance
Step 1
Triage the aging by deadline, payer behavior, and balance
Step 2
Work claims still inside timely filing before those that are not
Step 3
Escalate to the payer with claim-level documentation, not a status call
Step 4
Report A/R over 90 days as a share of the total every month
What we actually do
- Triage the aging by deadline, payer behavior, and balance
- Work claims still inside timely filing before those that are not
- Escalate to the payer with claim-level documentation, not a status call
- Report A/R over 90 days as a share of the total every month
What this fixes
- An aging report nobody has segmented by payer or date of service
- Claims that quietly cross their filing deadline while in the queue
- Follow-up that is really status-checking rather than resolution
We work the claims. You practice medicine.
Coding, claim submission, denial management, and A/R follow-up — with nothing left for your front desk to chase.
View pricingHow It Works
Review
We look at how this runs today and where it leaks.
Scope
A written scope and price before any work starts.
Transition
We take it over without a gap in submission.
Report
The same six numbers every month, so you can see it working.
A/R Follow-Up — Frequently Asked Questions
What is a good days-in-A/R number?
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It depends on payer mix, which is why a single benchmark misleads. We report yours against your own trend and tell you what is driving it.
Do you work old A/R from before we hired you?
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Yes, as a separate recovery engagement — that work is harder and priced differently rather than absorbed at the standard rate.
How is a/r follow-up priced?
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It is included in ongoing revenue cycle management, which is priced as a percentage of collections banded by practice size — or as a flat monthly fee in states that do not permit percentage compensation of a billing company. Front-end services are also available on their own, per occurrence, without a billing contract.
Do you guarantee a result from a/r follow-up?
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No, and nobody honestly can. Coverage, adjudication, payment amounts and appeal outcomes are decided by the payer. What we commit to is the process and the six numbers reported every month, all of which you can reproduce from your own practice management system rather than take on trust.
Can we buy a/r follow-up without moving all of our billing?
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Front-end services are sold per occurrence and stand alone. The back-end work is harder to separate — denial management without control of coding and submission means inheriting problems created upstream — but we will say plainly which parts make sense on their own rather than sell a partial engagement that cannot succeed.
Ready for books you can actually trust?
Book a free consultation and we will tell you what your revenue cycle needs and what it costs.
- Done-for-you
- Solo or group
- Nationwide
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