Start with your state
How we may price billing is not the same everywhere. Some states do not permit a billing company to be paid as a percentage of what it collects, so there we quote a flat monthly fee instead. Your state also decides which Medicare contractor hears your appeals and whether an auto injury is billed to the health plan or the auto carrier — all of which changes the work. Pick your state for the rate card that actually applies to you.
- Alabama6–8%
- Alaska6–8%
- Arizona6–8%
- Arkansas6–8%
- California6–8% or flat
- Colorado6–8%
- Connecticut6–8%
- Delaware6–8%
- District of Columbia6–8%
- Floridaflat + 6–8%
- Georgia6–8%
- Hawaii6–8%
- Idaho6–8%
- Illinois6–8% or flat
- Indiana6–8%
- Iowa6–8%
- Kansas6–8%
- Kentucky6–8%
- Louisiana6–8%
- Maine6–8%
- Maryland6–8%
- Massachusetts6–8%
- Michigan6–8%
- Minnesota6–8%
- Mississippi6–8%
- Missouri6–8%
- Montana6–8%
- Nebraska6–8%
- Nevada6–8%
- New Hampshire6–8%
- New Jersey6–8%
- New Mexico6–8%
- New Yorktracks 6–8%
- North Carolina6–8%
- North Dakota6–8%
- Ohio6–8%
- Oklahoma6–8%
- Oregon6–8%
- Pennsylvania6–8%
- Rhode Island6–8%
- South Carolina6–8%
- South Dakota6–8%
- Tennesseetracks 6–8%
- Texas6–8%
- Utah6–8%
- Vermont6–8%
- Virginiatracks 6–8%
- Washington6–8%
- West Virginia6–8%
- Wisconsin6–8%
- Wyoming6–8%
The two ways we price
Which one applies to you is a function of where you practice, not of how hard you negotiate. Both are quoted in writing before any work begins.
Percentage of collections
6–8% of what we collect for you
You pay a share of what actually lands in your account. If a claim is never paid, it costs you nothing — which is the point: it puts us on the same side of the denial as you are.
Flat monthly fee
tracks 6–8% per month
A fixed monthly fee, set from the same size bands the percentage uses so you pay close to what the identical practice pays in a percentage state. Same economics, different instrument — quoted before we start and unchanged by what we collect in any given month.
Prices shown are starting prices, set by monthly claim volume, number of rendering providers and locations, payer mix, and the complexity of your specialty. Every engagement is quoted in writing before any work begins.
Every ongoing engagement carries a minimum monthly fee of $500. It exists so a new or small practice can be served properly rather than quoted a percentage that does not cover the work.
Front-end services
Priced per occurrence, and available on their own without a billing contract. Eligibility is sold as two tiers because an electronic coverage check and a full benefits investigation are two different jobs — quoting one price for both means underpricing the one that takes a phone call.
| Service | Price | What it covers |
|---|---|---|
| Eligibility check | $5 per patient | Electronic verification that coverage is active on the date of service. |
| Full benefits verification | $10–$14 per patient | Deductible met, coinsurance, visit limits, and whether authorization is required — including the payer call where the portal will not answer. |
| Prior authorization, standard | $12 per authorization | Submission, status tracking, and follow-up on anything that pends. |
| Prior authorization, complex | $18–$25 per authorization | Specialty drug, infusion, or any authorization requiring peer-to-peer review. |
| Patient registration audit | $4 per patient | Demographic and insurance data checked at the point of registration. Included at no charge inside an ongoing billing engagement. |
Add-ons
- Additional rendering provider$150
per month each
- Additional location or tax ID$400
per month
- Patient statements and billing support line$350
per month
- Credentialing coordination$250
per provider
Payer enrollment and revalidation, coordinated alongside billing.
- Practice management system migration$1,500–$3,500
one-time
Consulting and training
- Revenue cycle consulting$165 per hour
- Staff training$150 per hour
- HIPAA training$750 per session
- Compliance training$750 per session
- Specialty reporting$165 per hour, or fixed per report
Operational consulting and training only. This is not legal, compliance, coding, or tax advice, and it does not create a professional-client relationship.
The six numbers you get every month
Named, so you can hold us to them. Every one of these is a number you can check against your own practice management system.
Days in A/R
How long money takes to arrive.
A/R over 90 days
What share of what you are owed is going stale.
Clean claim rate
How often a claim is paid without rework.
Net collection rate
Of what was collectable, how much we collected. The number that grades the whole engagement.
Denial rate by reason
Grouped by cause, so it points at a fix rather than a total.
Charge lag
Days from date of service to claim submission — often your number to fix rather than ours, which is exactly why you can see it.
What we are, and what we are not
White Glove Medical Billing provides medical coding, billing, claim submission, and revenue cycle management services to healthcare practices. All coding is performed by certified coders credentialed through the AAPC or AHIMA, working strictly from the documentation the practice provides. We are not a healthcare provider, not a law firm, not an insurance company, and not a government agency, and we hold no accreditation or endorsement from any payer, plan, or government program. We do not practice medicine, examine patients, or determine medical necessity — a code reflects what the record documents, and where the record does not support a code we query the provider rather than assume. Claims are submitted under the provider's own National Provider Identifier, and the practice remains responsible for the clinical record and for certifying the medical necessity of what it documents.
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