Behavioral Health Billing

Yes. All coding is performed by certified coders, and specialty assignment is deliberate rather than incidental — time-based session codes and place of service, with authorization attached to almost everything.

Three causes account for most of it: authorization lapsed mid-course of treatment; session limits exhausted without anyone tracking the count; place-of-service mismatch on telehealth sessions. Each is a documentation or process failure rather than a coverage dispute, which is why we report denials grouped by cause instead of as a single rate.

The most authorization-dense specialty in outpatient care, and the one where Medicaid managed care plans most often sit between you and payment. That shapes which denials are worth appealing and where the front-end effort should sit, so it drives how we staff the work rather than being background color.

No. Payment is decided by the payer, and any firm promising a collection rate is describing something it does not control. We commit to the process and to six reported numbers you can check against your own system.

Codes are assigned from the documentation the practice provides, and where the record does not support a code we raise a query rather than infer intent. The clinical record and the certification of medical necessity remain the practice's, and claims go out under the provider's own National Provider Identifier.

Yes, which is why this specialty has a page for each state. Workers compensation fee schedules, no-fault auto rules and Medicaid managed-care structure all change at a state line, and each of them changes the billing rather than only the paperwork.