Coding and claim mechanics are national. What changes at a state line is everything around them: who adjudicates your Medicare claims and hears your appeals, what your Medicaid program is called and whether a commercial plan sits in front of it, whether an auto injury is the health plan's problem or the auto carrier's — and how a billing company is permitted to charge you.
In Delaware, Medicare is administered by Novitas Solutions (JL). Medicaid runs as Diamond State Health Plan, delivered largely through commercial managed care plans — so most Medicaid claims are adjudicated by an insurer with its own filing window and authorization rules rather than by the state.
Delaware is a tort state for auto injuries, so standard coordination of benefits applies rather than a no-fault carrier taking first position.
White Glove Medical Billing is a medical billing, coding, and revenue cycle company — not a healthcare provider and not a law firm. All coding is performed by certified coders from your providers' documentation; the clinical record and the certification of medical necessity remain the provider's.
At a glance
Medicare contractor
Novitas Solutions (JL)
Medicaid program
Diamond State Health Plan
Medicaid delivery
Commercial managed care plans
Auto injuries
Tort state — standard COB applies
Appeals in Delaware
Novitas Solutions (JL) is who hears the first level of appeal for a Medicare denial here. That matters practically: an appeal argument that works with one contractor generally works across every state it covers, and local coverage determinations mean the same service can be covered in Delaware and not one state over.
What we handle for Delaware practices
- Medical coding by certified coders, from your documentation
- Charge entry, claim scrubbing, and electronic submission
- Clearinghouse rejection follow-up and denial management
- Payment posting reconciled to your bank deposits
- Aged A/R worked by recoverability, not by date
- Coordination of benefits sequenced across primary and secondary coverage
- Patient statements, payment plans, and a billing support line
A note on Delaware business taxes
Not a service we sell, and not advice — but a practice is still a business with a state footprint, and it comes up often enough to be worth stating. Delaware levies no statewide general sales tax, which removes the most common source of quiet liability for a practice with a retail component. Employer registration runs through the Delaware Department of Labor, and the entity itself is registered with the Delaware Division of Corporations. Your CPA owns all of it; we mention it because the retail side of a practice is where it usually surfaces.
We work the claims. You practice medicine.
Coding, claim submission, denial management, and A/R follow-up — with nothing left for your front desk to chase.
View pricingHow It Works
Review
We look at your Delaware aging, denial mix, and payer panel.
Scope and price
A written scope, and the Delaware rate card above confirmed in writing.
Transition
Coding and submission move across without a gap.
Report
Six numbers monthly, segmented by payer and provider.
Medical billing pricing in Delaware
Percentage of collections
6–8% of what we collect for you
You pay a share of what actually lands in your account. If a claim is never paid, it costs you nothing — which is the point: it puts us on the same side of the denial as you are.
Every ongoing engagement carries a minimum monthly fee of $500. It exists so a new or small practice can be served properly rather than quoted a percentage that does not cover the work.
What changes the work in Delaware
- Medicare contractor
- Novitas Solutions (JL)
- Claims for Delaware providers are adjudicated here, and this is who hears the first level of appeal.
- Medicaid program
- Diamond State Health Plan
- Delivered largely through commercial managed care plans, so most Delaware Medicaid claims go to a health plan rather than to the state.
Delaware shares its Medicare contractor with District of Columbia, Maryland, New Jersey and Pennsylvania, so an appeal that works in one usually works in the others.
Front-end services in Delaware
These are priced per occurrence and are the same in every state. They can be bought on their own, without a billing contract.
| Eligibility check | $5 per patient |
| Full benefits verification | $10–$14 per patient |
| Prior authorization, standard | $12 per authorization |
| Prior authorization, complex | $18–$25 per authorization |
| Patient registration audit | $4 per patient |
What we report every month
- Days in A/R — How long money takes to arrive.
- A/R over 90 days — What share of what you are owed is going stale.
- Clean claim rate — How often a claim is paid without rework.
- Net collection rate — Of what was collectable, how much we collected. The number that grades the whole engagement.
- Denial rate by reason — Grouped by cause, so it points at a fix rather than a total.
- Charge lag — Days from date of service to claim submission — often your number to fix rather than ours, which is exactly why you can see it.
Delaware Guides
Delaware Sales Tax Filing
Tracked, reconciled, and filed on the cadence Delaware assigns you.
Open guideDelaware Tax Agency Directory
Who administers what, with rates and thresholds as of August 2026.
Open guideAll Medical Billing Services
Monthly close, cleanup, AR/AP, payroll, job costing, and more.
Open guideDelaware Medical Billing by Specialty
These specialties have medical billing that genuinely differs in Delaware — workers compensation schedules, no-fault auto rules, or Medicaid structure.
Delaware — Frequently Asked Questions
Which Medicare contractor covers Delaware?
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Novitas Solutions (JL). That is who adjudicates your Medicare claims, publishes the local coverage determinations that bind you, and hears a redetermination.
Is Delaware Medicaid managed care?
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Diamond State Health Plan is delivered largely through commercial managed care plans. Nationally about 78% of Medicaid beneficiaries are in comprehensive managed care, and five companies account for roughly half of that enrollment — so "billing Medicaid" here usually means billing a commercial insurer.
How do you price in Delaware?
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A percentage of collections, banded by practice size. The rate card above shows what applies.
Do we have to be in Delaware to work with you?
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No — we work remotely with practices in all 50 states and DC. What matters is that somebody is tracking Delaware's rules against your actual claims, which is what this page is for.
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